Very efficient and CJ was an excellent representative.
Very efficient and CJ was an excellent representative.
It was a little hard to find the actual details of the policy.
I accidently bought a policy for 5 of us going on a cruise together. I realized after the cancellation date that I might not have done the policy correctly as 2 of my sisters live in different states. I called and they were kind enough to cancel it and create the 3 policies i needed for me to re-purchase. Much appreciated!
My experience so far is a positive one. The ease in getting the information and confirmation. Would recommend.
Easy and straightforward.
The policy looked good both times. Last time I purchased the policy through Squaremouth, this time I went straight to you. This was a better experience but the other allowed me to compare many different plans. Customer service (chat) was great! My biggest complaint has been in settling claims. We had to cancel our trip last time because my wife got covid three days into the trip. We still have not not heard anything back about the claim. That has been three months. That was my one hesitation purchasing another policy from you.
Katy was very kind, and understood very well my insurance needs.
I did an online chat with someone who sent me a quote for exactly what I asked for and the price was right. Efficient and friendly experience.
The customer service representative was very knowledgeable and competent.
Since many of your policies are similar, it would be nice to be able to make an easier comparison between the various options for my particular travel requirement.
It was very easy, and I got the plan cover inmediately
It was a good experience.Your people were helpful.
I talked to two customer service reps and they were both so kind and patient with me explaining the differences! I really appreciate that and will certainly recommend Trawick to anybody I know looking for travel insurance
I will say if recommend Trawick International when I have had a claim. It is one thing to buy, and it could be totally another when you want to be reimbursed!
Very easy to use and well explained.
Rustie Lee AND THE REST OF THE TEAM ARE GREAT TO WORK WITH
We wanted medical only travel insurance and Trawick offered the closest policy that fit our needs and was reasonably priced given our ages (+60). Website was very easy to navigate and the details of the policies were accessible. We priced three other companies' policies and compared benefits and accessibility of information and Trawick was the clear leader.
The price was reasonable and it was easy to purchase. I am anxious to see how they respond if the need arises....
I am from Romania and this is the most complete insurance you can get when you traveling !
It was good to get abbreviated information about what I was intetested in buying.Sometimes too much complicated info can be overwhelming.
Cathy was great
Rusty was your customer service rep I visited with before my purchase and she was Excellent!
The service to purchase the travel insurance plan is excellent, prompt responses and feedback from agents. This is my second time buying with Trawick and do hope if there is a claim that it would be processed with the same expediency.
The customer representative was very helpful.
This was my fifth or sixth policy with Trawick. The two people I've dealt with have been extremely helpful, patient, informative, and a delight to work with. The policies are easy to interpret and to choose among.