Can't yet give a 5 star review because we just purchased the policy for a trip later this year. The experience of comparing and selecting a plan, and having questions answered via live chat on website, was excellent. The other part of travel insurance is *IF* you need it, how is the service and reimbursement etc. We'll let you know on that

I contacted customer service to explain what emergency medical service and medical evacuation involved. Also asked whether when first deposit was a factor in determining price.

I had a good experience, but I wish I could have done it all by telephone.

Really liked the price update when we were putting in our information.

Great service thanks. No problems.

I talked with someone. I think her name was Rusty. She seemed very confident and answered all my questions thoroughly. She made the experience easy and it helped me feel more confident in the plan I ordered.

I had contacted another insurance company recommended by my travel agent - their policies were so confusing, and I was going to have to wait several days to get a visa letter! Trawick had exactly what I needed and the customer service agent was extremely clear.

Trawick is very easy to get the coverage I feel I need, and reasonably priced. As with most insurance, I hope I never need it, but if I ever do, I hope the support and backing of Trawick will be meet all the good things I have heard about it.

had a policy a year ago had COVID coverage I got COVID so could not travel I did get the cost reimbuserd to me o
issue is I was dealing with Nationwide Insurance company they were less than user friendly which contrary to what the president of Trawick states as their company policy. so trying again this time no COVID coverage just major medical coverage while in Europe my wish is of course I hope I do not need to use the policy

Simple and convenient

Zachary was extremely helpful.
Easy experience

Very cordial and helpful English speaking representative! Came away feeling confident that I have the right policy.

it was very quick and easy to arrange the insurance I needed

I purchased the policy over the phone and the person who took care of me was so help and pleasent.

Very good customer service….

Excellent

Representative was very helpful and answered all questions clearly and concisely.

I like the ability to retrieve and update quotes online.

Agent was very efficient, and gave a good reason why they prefer one to purchase online.

Website was easy to navigate and offered clear choices and pricing.

Trawick Int. has always had good customer service and affordable plans for my trips. I have not had to make a claim (and hope not to either), but their past customer support was prompt and professional.

Easy enrollment though I have to make a call to verify some concerned features but was verified by the customer service lady. the on line chat also solved my error on the insurance that I bought.

Smooth process online, customer service representatives are very helpful

Rusty was very helpful and nice

It was a pleasant experience. The representative, I believe it was Rusty, had the patience to deal with me. Thank You.