Kathy is fabulous - she was personable, knowledgeable + extremely helpful in providing the correct coverage. I will definitely call you directly again vs. of using a 3rd party provider for your insurance policy. Thank you again!

I was stuck and Howie was very helpful.

THE STAFF WERE VERY KNOWLEDGABLE AND HELPFUL.
THANK YOU.

I’ve flown on multiple occasions. It would be nice if all I had to do is login to my account and all my demographics would auto populate.

Ease of Use

quick easy and straight forward.
loved the app

only down side was no official receipt to print off, luckily i printed the "view receipt" page before i left the site.

The individual who helped me with my policy decision was very helpful.

Purchased the wrong one , they were quick and easy to refund. The lady I spoke with was very nice and knew and handled it with ease .

When trips have been cancelled in past because of Covid, I received the refund with no problems and quickly.

Great website for information, courteous and professional representative (Rey), and reasonable rates. Will be using Trawick for future travel needs.
Thank you!

Very simple to purchase. A couple things that should be clarified:
1. Purchasing online only allows to enter one destination despite traveling to other destinations.
2. When asked about cost of trip, there is no definition. Is this only the cost of travel (ie flights) and accommodations?
3. There are several travel insurance packages to choose from. It would be nice to have a "comparison" chart where you can view side-by-side the differences.

It was super quick process and I did very close to the beginning of my trip. No hassles.

Before deciding about using Trawick again most people would probably see how the first experience goes.

Fairly simple process but I can see how it could be confusing. It might be helpful to give a basic outline of the different types of coverage before getting the question about what type of coverage is wanted to get to the quote area.

Also saw conflicting information in two different places on the same page about time requirement for baggage delay.