Sales lady was very helpful!! Efficient and nice

The agent who help me, Rustie, was very informative and helpful!

I am traveling to Mexico, and my biggest concern was if for some reason anyone in our family tested positive for Covid. With this policy I will have peace of mind if we are quarantined at the resort. The coverage and price was right. The agent went above and beyond to assist me to get the right coverage for our trip. I highly recommend these folks.

I will use them again on my next trip ( cross my fingers I do not need to file a claim.

Called with questions before purchasing, first time buying independent travel insurance (because of COVID, of course). Chris answered all our questions professionally and if there was an answer he didn’t know he said so (pricing can differ per individual/trip) and I appreciate that. We purchased online with his advice and will consider again if the pandemic continues. Thanks Chris!!

I like your service because it is fast and easy to purchase online for traveling to Costa Rica. It meets their requirements and it is a very reasonable price. Thanks so much!

Very responsive customer service

My destination required certain items to be included in my travel policy. I called the customer service number and they were extremely helpful and walked me through all the policies and the best fit for my trip.

always satified with customer servicing and great value for price

It was easy and quick. We used Trawick for our last trip and will use them for future trips.

I have used Trawick in the past and will likely use it again although I have never made a claim so I’m not sure how good the response would be and cannot comment. The purchase process was easy although I was unable to log into the app using my credentials and unable to complete the password reset process.

Customer service agent Rustie Lee was extremely helpful in answering all my questions before I bought the insurance.

Simple and efficient, glad it’s not really necessary.

The lady who helped me was Awesome answered all my questions great customer service

I got my birth date wrong on the insurance I bought today. I would like to change or update the birth date to May 4, 1971. I have not received a response form the team. Otherwise the service is user friendly, and affordable.

This was a simple process with helpful online chat.
The visa letter clinched the deal for me. Thank you

Outstanding customer service, policy's that meet every traveler needs, and all at reasonable price.
I tried using the website and couldn't find the policy I needed, Margaret in customer service was able to select the best policy's for both my wife & I, great job and great customer service. I also tried the mobile app, and was able to login, some sort of sign up issue. Thank goodness for excellent customer service!

Excellent response to chat questions and emails ..

I highly recommend Trawick International to family and friends,
Thank you for all information you informed us,

Rhonda. My chat partner was excellent.
The voice of plans was extensive, but easily understood so we picked the plan that met our need,

Very easy and good website make purchase a snap. Will be using for all future international travel

Kathy was amazing. I told her my concerns regarding an upcoming trip, especially with the pandemic. She was extremely knowledgeable and thorough. We are very happy with the policy we purchased. I would highly recommend Trawick International for travel insurance needs.

Very happy

Sophia was amazing! She answered all my questions and directed me to the policy that fit my needs. She's wonderful--great customer service!

Loved it

i am happy with the plan and the insurance, however i do have a suggestion. I bought this plan when my previous Trawick plan ran out. But i was not notified by Trawick that my previous plan was about to expire. Had I received an email from you, I would have simply extended my coverage and saved myself a lot of time and hassle. And I would not have had a gap in coverage