This policy was around the same cost as what the cruise line was charging for there insurance, but was considerably better.

Excellent

On-line process was smooth, intuitive and touched all the bases.

I extended my trip and needed to add the extra days, called and within few minutes everything was done. Will definitely keep using them for future travel.

Very helpful customer service rep.

Website easy to navigate and representative very helpful and friendly.

Purchase was easy, let’s hope if I have to make a claim that I find the insurance company is responsive and efficient

everything went smoothly

Very efficient.

I have bought this insurance a couple of times before, and I always come back when I have the need.

Service was prompt and efficient. Could not have expected anything more. Excellent!

I did prolong my stay, but forgot to renew it early enough. It would have been convenient, if I would have been able to do that - even if I would have to pay for days already passed.

I did get a quick response by emailing my question after trying to phone in. The phone service was horrible. Called twice and was on hold for 30 minutes with no one ever answering! That's why it's 4 stars instead of 5. Either offer to call back or at least tell us what number we are in line. Not pleased with your phone service.

All online

This was an easy policy to navigate and understand on the internet. Thank you for being simple yet covering our trip with required COVID-19 Insurance!