Called with questions before purchasing, first time buying independent travel insurance (because of COVID, of course). Chris answered all our questions professionally and if there was an answer he didn’t know he said so (pricing can differ per individual/trip) and I appreciate that. We purchased online with his advice and will consider again if the pandemic continues. Thanks Chris!!

I like your service because it is fast and easy to purchase online for traveling to Costa Rica. It meets their requirements and it is a very reasonable price. Thanks so much!

Very responsive customer service

My destination required certain items to be included in my travel policy. I called the customer service number and they were extremely helpful and walked me through all the policies and the best fit for my trip.

always satified with customer servicing and great value for price

It was easy and quick. We used Trawick for our last trip and will use them for future trips.

I have used Trawick in the past and will likely use it again although I have never made a claim so I’m not sure how good the response would be and cannot comment. The purchase process was easy although I was unable to log into the app using my credentials and unable to complete the password reset process.

Customer service agent Rustie Lee was extremely helpful in answering all my questions before I bought the insurance.

Simple and efficient, glad it’s not really necessary.

The lady who helped me was Awesome answered all my questions great customer service

I got my birth date wrong on the insurance I bought today. I would like to change or update the birth date to May 4, 1971. I have not received a response form the team. Otherwise the service is user friendly, and affordable.

This was a simple process with helpful online chat.
The visa letter clinched the deal for me. Thank you

Outstanding customer service, policy's that meet every traveler needs, and all at reasonable price.
I tried using the website and couldn't find the policy I needed, Margaret in customer service was able to select the best policy's for both my wife & I, great job and great customer service. I also tried the mobile app, and was able to login, some sort of sign up issue. Thank goodness for excellent customer service!

Excellent response to chat questions and emails ..