Seems I should have got some hard mail document giving the details of the coverage.

Excellent customer service and product knowledge.

Great Experience

Amanda was great, quick and efficient

Rusty was pleasant and very knowledgeable. Thanks

Easy and straight forward. Thank you!

professional and courteous

The process is easy and the product and benefits meet my requirement.

I was satisfied. Reviewed several others.

Online was simple, all doc I needed to make a decision and comparable price.

web site was easy to navigate, price was very reasonable,

Found on Travel Insrance.com. The reviews and price were the reason for purchase.

Quick and easy online!

Rusty was very pleasant and easy to talk to. Very helpful and knowledgeable, asset to the company.

The Chat Box with Sophia was less than pleasant. Answers to my questions where cut-and-paste policy statements. When I asked clarifying questions the response was "see above". Then I called in and got Mark. WOW, what a splendid difference in customer service. I asked the same questions and received clear, concise, and non policy quotations. If I had not pursued an alternate route for information and gotten Mark I would not have purchased a policy. I worked with Allianz and AIG travel insurance previously....no more...I'm going with Trawick thanks to Mark and AARP for their recommendation.

It took me less than 15 minutes from opening the Trawick web page to completing the transaction. I knew what coverage levels I was looking for and I was offered 4 options, so it was a simple matter of selecting the one that met my needs.
I will definitely use Trawick again for my travel insurance needs.

Well balanced policy/coverage that met my travel needs at a reasonable price

It was quite frustrating in that I was just first in a chat that was not satisfactory and just sent about 8 different plans. The chat person had no idea of my needs. I called several times and spoke with at least 2 different people who spoke in a rehearsed manner. When I finally got the young lady who recognized my needs and provided valuable help I bought the policy. All the others sounded rehearsed

The purchase went well and I appreciate the benefits it includes.

Rustie was wonderful. She was extremely helpful, patient with me, and very knowledgeable. Would recommend her highly in the future, and would surely contact her again if need be.

very easy website.