The young man that I dealt with was very patient with an older lady to which I was very grateful

Very easy to use the site, 3rd time using this company for our travel needs. Customer service is very friendly and easy to talk with. Prices I do not think can be beat.

easy

As always, the preparation for this purchase was clear, non-intrusive, and very useful.

My big complaint in Travel Insurance is the overload of features I do not need nor want. I was so happy go find this company where the basic reason I want insurance is for the possibility of a cancellation (never had one yet). The trip is many months out as I plan well in advance. The policy I choose is basic and I am one happy camper.

Was very easy to understand.

Applying for coverage was easy.

All the information required to make a well thought out decision was available on the Trawick International website. The purchase process was exceedingly simple and smooth. The Insurance Policy document, Insurance ID card etc were all available immediately after purchase under 'My Account" - after completing a very easy registration process on the Trawick International website.
A very smooth and satisfying experience indeed !

Agent was very friendly and helpful. Website was easy to navigate.

This is about the fourth policy that I’ve gotten through this company and it’s always been very easy to navigate through the process. Luckily, I haven’t had to use any of the insurance yet but it’s nice to know it’s there.

I like that buying travel insurance is simple and easy. It's customer friendly. My previous experience with Trawick made me a repeat customer. More importantly, there is a actual person to answer your call, that's the best. Excellent customer service.

The experience was easy. I wasn't able to renew, why I don't know. So I started over and was able to buy the same plan I had before. ps - I had to file a claim when I had covid. The coverage took care of everything - from customer service to being refunded for all of my costs.

Very easy

All went well, the representatives explained all the benefits which made it easy for me to understand

Ease of completion of purchase of policy. Very helpful and friendly service.

I would like greater dollar coverage for cancellation.

It was easy to use!