Claim Forms

Whether your claim is for medical treatment, a canceled trip, or lost baggage, Trawick International is here to help. 

Find a Claim Form below to submit a new claim. Please remember to keep copies of your documents/receipts related to financial transactions when requesting reimbursement.

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How to File a Claim

  1. First, locate the name of your plan. This can be found on your confirmation of coverage or certificate that was emailed to you at the time of purchase. Using the wrong claim form or mailing the claim to the wrong company results in claim processing delays.  

  2. Gather information and documents related to the kind of claim you are filing, including a copy of your passport showing the identification page and entry/exit stamps.

    Documents that may be needed for a medical claim: Detailed Bills for medical services received; Receipts for payments made for medical treatment; Medical documentation; Doctor and hospital reports.

    Documents that may be needed for trip cancellation or interruption claim: receipts showing payment for the trip and proof the trip was canceled. 

    Please review the claim form for other documents that may be required for your claim.

  3. Complete the claim form and send it, along with the necessary documentation to the address listed on the form. The claims team may reach out to you if additional information is needed to process the claim.

Forms

If the name of your plan is: 

  • Safe Travels (Explorer, Explorer Plus, Journey, Voyager, Voyager Wanderwell, Single Trip, First Class, Annual, Outbound, Outbound Cost Saver, or Tailgate)
  • Safe Treker
  • Alumni
  • ASAP Tickets

And the insurance company is:

  • Nationwide 

Upload your claim and related documents to CBP Connect for online claim submission or use the forms below to email or mail:

Medical Expenses

Trip Cancellation

Trip Interruption

Baggage Loss or Delay

Travel Delay (Quarantine)  or Missed Connection

Pet Medical Expense

Collision Damage Waiver

Accidental Death and Dismemberment

Property Damage Claim Form

For Claim status please contact the number on your ID Card or use  CBP Connect

Email or mail the claim form and all necessary documents to:

NWTravClaims@cbpinsure.com

Co-ordinated Benefit Plans, LLC On Behalf of Nationwide Mutual Insurance Company and Affiliated Companies
P.O. Box 26222
Tampa, FL 33623

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If the name of your plan is:   

  • Safe Travels (Elite, USA, USA Cost Saver, USA Comprehensive, International, International Cost Saver, for Visitors to the USA, USPHL)
  • Passport Explorer

And the insurance company is:

  • Crum and Forster SPC 

Use the following claim forms:

Medical Expenses Reimbursement

Local Burial

Repatriation

Baggage Claim Form

Trip Delay (Quarantine) Claim Form

Trip Interruption Claim Form

Accidental Death and Dismemberment Claim Form

Email or mail the claim form and all necessary documents to:

Trawickclaims@cbpinsure.com  

Co-ordinated Benefit Plans LLC on Behalf of Crum and Forster SPC
PO Box 2069
Fairhope AL 36533

For Claim Status or questions please contact 866-696-0409 or 251-928-0939

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If the name of your plan is:

  • Safe Travels (Assure, Assure Choice, Leisure, Leisure Choice, Post Departure)
  • Dues Guard (Leisure, Leisure Choice, Use Year)
  • Vacation Assure or Vacation Assure Choice
  • Nativity Upgrade
  • Global Connections

And the insurance company is:

  • US Fire Insurance 

Upload your claim and related documents to CBP Connect for online claim submission

Email: VacationClaims@cbpinsure.com

Co-ordinated Benefit Plans, LLC On Behalf of United States Fire Insurance Company
P.O. Box 26222
Tampa, FL 33623

For Claim Status please contact:  877-390-8532 or check online at CBPConnect.com

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If the name of your plan is: 

  • Safe Travels (USA Trip Protection, Multinational Trip Protection, Schengen Visa Plan)

And the insurance company is:

  • GBG Insurance Limited

Use these claim forms:

Medical Expenses Reimbursement

Local Burial

Repatriation

Trip Cancellation, Interruption or Lost Checked Baggage

Accidental Death and Dismemberment

Mail or email the claim form and all necessary documents to:

GBGClaims@cbpinsure.com

Co-ordinated Benefit Plans LLC on Behalf of Global Benefits Group
PO Box 2069
Fairhope AL 36533

For Claim Status please contact 866-669-9004 or 251-928-0939 

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If the name of your plan is: 

  • Collegiate Care (Essential, Enhanced, Elite, Exclusive)

And the insurance company is:

  • Axis

Use the following claim form:

Student Claim Form

Emaileclaims@gbg.com

Mail claim the form and all necessary documents to the address below.

GBG Administrative Services
26741 Portola Parkway Suite 1E #527
Foothill Ranch, CA 92610 

For Claim Status please contact 877-916-7920

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