Claim Forms

Whether your claim is for medical treatment, a canceled trip, trip delay, or lost baggage, Trawick International is here to help.

How to File a Claim
Learn what you need to successfully submit a claim by reading this important information.

Claims Forms

Scroll or jump to the section you need to find the correct forms and information to submit your claim:
Trip Cancellation Plans (Nationwide)
Travel Medical (Crum and Forster SPC) **NEW! SUBMIT YOUR CLAIM ONLINE!**
Vacation Ownership / Travel Club (US Fire Insurance)
Student (Axis)
Travel Medical (GBG Insurance Limited)

 

Trip Cancellation plans

Plan Names: Safe Travels (Explorer, Explorer Plus, Journey, Voyager, Single Trip, First Class, Annual, Outbound, Outbound Cost Saver); Safe Treker; Alumni
Carrier: Nationwide

For faster service - upload your claim and related documents to CBPConnect for online claim submission.

Use the forms below to email or mail your claim form and supporting documentation:

Medical Expenses

Trip Cancellation

Trip Interruption

Baggage Loss or Delay

Travel Delay (Quarantine)  or Missed Connection

Pet Medical Expense

Collision Damage Waiver

Accidental Death and Dismemberment

Property Damage Claim Form

 

Email or mail the claim form and all necessary documents to:

NWTravClaims@cbpinsure.com

Co-ordinated Benefit Plans, LLC On Behalf of Nationwide Mutual Insurance Company and Affiliated Companies
P.O. Box 26222
Tampa, FL 33623

For claim status or assistance filing a claim please contact the number on your ID Card or use  CBP Connect.

 

Travel Medical

Plan names: Safe Travels (Elite, USA, USA Cost Saver, USA Comprehensive, International, International Cost Saver, for Visitors to the USA, USPHL); Passport Explorer
Insurance Carrier: Crum and Forster SPC

If your Certificate # is #1775244 or higher (purchased December 1, 2022, or later) you can submit your claim online.

 

If your Certificate # is 1775243 or lower, please use the appropriate form from the list below.

TIP: You can locate your certificate number on the email confirmation you received and/or your visa letter.

Use the following claim forms:

Medical Expenses Reimbursement

Local Burial

Repatriation

Baggage Claim Form

Trip Delay (Quarantine) Claim Form

Trip Interruption Claim Form

Accidental Death and Dismemberment Claim Form

Email or mail the claim form and all necessary documents to:

Trawickclaims@cbpinsure.com  

Co-ordinated Benefit Plans LLC on Behalf of Crum and Forster SPC
PO Box 2069
Fairhope AL 36533

For claim status or assistance filing a claim please contact 866-696-0409 or 251-928-0939

 

Vacation Ownership / Travel Club

Plan Name: Safe Travels Assure and Safe Travels Assure Choice; Safe Travels Leisure; Safe Travels Leisure Choice; Safe Travels Leisure-GCI; Dues Guard Leisure; Dues Guard Use Year; Vacation Assure and Vacation Assure Choice
Insurance carrier: US Fire Insurance

Submit your claim information related documents to CBP Connect for online claim submission

Email: VacationClaims@cbpinsure.com

Co-ordinated Benefit Plans, LLC On Behalf of United States Fire Insurance Company
P.O. Box 26222
Tampa, FL 33623

For claim status or assistance filing a claim please contact:  877-390-8532 or check online at CBPConnect.com

 

Student

Plan name: Collegiate Care Essential / Enhanced / Elite / Exclusive
Insurance carrier: Axis

Use the following claim form:

Student Claim Form

Emaileclaims@gbg.com

Mail claim the form and all necessary documents to the address below.

GBG Administrative Services
26741 Portola Parkway Suite 1E #527
Foothill Ranch, CA 92610

For claim status or assistance filing a claim please contact:  888-914-5333|786-814-4125

 

Travel Medical - GBG Insurance Limited

Plan name: Safe Travels USA; Safe Travels Trip Protection Safe Travels Multinational Trip Protection
Insurance carrier: GBG Insurance Limited

Use these claim forms:

Medical Expenses Reimbursement

Local Burial

Repatriation

Trip Cancellation, Interruption or Lost Checked Baggage

Accidental Death and Dismemberment

Mail or email the claim form and all necessary documents to:

GBGClaims@cbpinsure.com

Co-ordinated Benefit Plans LLC on Behalf of Global Benefits Group
PO Box 2069
Fairhope AL 36533

For claim status or assistance filing a claim please contact 866-669-9004 or 251-928-0939 

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