Some plans we offer have networks while others do not. If your ID card does not have a logo, you may visit any provider and pay, then claim.

If you are visiting the US and you have this logo on your ID Card:

undefined

Find a provider at www.firsthealthinternational.com

  • Click Start Now then choose the provider type and the zip code. You may need to contact a few to find an appointment right away.
  • Dental Providers and Pharmacies are Out of Network, and any Out of Network Deductible will apply to eligible claims.
  • Medical Providers may decide not to offer you an appointment for a sick visit. It may be better to find an Urgent Care Center, clinic at a drug store or use the telemedicine benefit in your plan to get an appointment right away.
  • Medical providers participate in various networks which is how a provider recognizes and accepts your insurance to bill the insurance company directly. If you mistakenly say “I am covered by Trawick International Insurance” your provider will not likely recognize the name and say they don't accept your insurance coverage. This does NOT mean that your insurance is not valid and it does NOT mean that insurance will not pay. It might mean that you have to pay for services and submit a claim to be reimbursed or continue the search for a provider.
  • For info on how/where to file a claim see Claim Information on the drop-down above. Some plans have different benefits if you use an In-Network provider versus one that is Out of Network. Please see your plan document for details.

If you are a student and have the Aetna logo on your ID Card:

Aetna Logo

Find a provider at https://mysurego.com/aetna

  • Type in the zip code and choose OPEN CHOICE PPO to search by name or provider type.
  • You may need to call a few to find an appointment right away.
  • You can also make a virtual visit by calling the telemedicine number for your plan

If you are a student and have the United Healthcare logo on your ID Card:

Find a provider at UnitedHealthcare (whyuhc.com)

  • Choose Options PPO Health Plan
  • The site can suggest providers based on your IP Address
  • Or you can type in a zip code or search by name or provider type.
  • You may need to call a few providers to find an appointment right away.
  • You can also make a virtual visit by calling the telemedicine number for your plan

If you experience any issue with the provider search - please contact Trawick International® using the Online Chat or call 888-301-9289.

Plans underwritten by Nationwide/Starr/US Fire do not have a PPO Network.