Easy in booking online, and short wait in calling
Easy in booking online, and short wait in calling
Good price good coverage. AA++
Overall it was too difficult to figure out what the right policy was for us because the information comparing the different policies was not clear. In addition, once we had a policy we thought we needed it took me 15 min to find a basic and important piece of information (what type of emergency is included in the cancellation policy: family death, family illness, etc.). I read 4 different documents before I found the right piece of information. We almost picked a competitor because it was so difficult to get the information we needed from Trawick.
I would recommend Trawick International to anyone. They offer quick and efficient service, no problems and no hassles and their policies cover all possible requirements.
Had trouble getting annual coverage on the squaremouth site. Had to go to your site to get get it done.
Very good experience in chat, on the phone and with the website. Ashley helped me over the phone and was very pleasant and got me and my group what we needed.
It was a pleasure speaking to Javies (not sure I spelled her name correctly) but she answered all my questions and put me at ease with all my travel concerns. Will surely keep your company in mind for our next travel insurance needs.
This is the fourth time I have chosen Trawick for overseas insurance purposes. No problems at all.
Have bought several times but why do I have to load the same info each time?
Great. The only thing that disappointed me is that though I paid for the premium for the $200,000 accidental death and dismerberment, my insurance certificate comes with the $25000 limit as if I had not already paid the premium
Speedy and friendly
Will wait to see if I need to use the insurance before judging
Easy to purchase and get came through when I had a claim on a previous trip. Got my business for life!
the process is quick and simple
I've purchased before but have never required a claim (thank goodness! ) ... so I can't recommend your ease of submitting a claim.