Very easy to navigate, lots of options. Hope I don't have to use!
I used your insurance last year, and what I mean I had to use the insurance as I got a knee infection within Thailand. Even though it was very cumbersome to gather all the paperwork to be submitted online and by the postal service, I found your prompt acceptance and re-imbursement of all out of pocket fees to be very reassuring and satisfactory.
Fast and easy.
After selecting this policy I followed the online instructions with ease and I spent only a few minutes completing the information required to secure the policy. I used the Chat to verify that I had completed the information required.
I was looking for some specific coverage which Trawick offered - the company also has some very fine reviews.
Wonderful helpful and knowledgeable people. Solved problem immediately.
Was clear and easy.
It was very easy to get a quote online and when I asked a question in the Live Chat I received a prompt response.
Easy to purchase and great benefit options to fit specific travel needs.
Very easy and good service
The website had issues last night as I tried to purchase. But, the folks in the chat box in customer service were always able to help me with questions I had. I wish you also offered a policy that didn't cover air travel because I am a Florida resident and will not need air travel to reach port destinations. That would be a savings for someone like me and my fellow travelers.
I purchased this type of policy last year from this company, easy to do, price is better than airline insurance coverage , and it’s backed by a reputable company Nationwide Insurance, will purchase in the future also
The answers to this survey may change, if a claim has to be made
Great price, great benefits. Puts me at ease
Excellent customer service.
Like the easy way to choose insurance and website format. Only problem apparently I waited too long to find this kind of insurance where you can cancel for any reason. This was important to me.
excellent phone support