This was our second policy we have purchased for our travels. This time I had to reach out to customer service to correct a error I made in my birthdate. They answered on the 2 or 3rd ring and I got to talk to a live person who was extremely helpful.
The customer service rep was very helpful.
could not have been easier - We have used Trawick before
easy site to use. great prices
this is our first big trip using Trawick as our travel insurance provider. would be better to fill out survey AFTER we've used them and see how the claims are handled if necessary after the trip ends.
I have used Trawick several times. When I had questions they were right there to answer. So far have never had to make a claim. I did have to cancel once due to Covid. So far nothing but positive things to sat.
Fast , knowledgeable and courteous service from your agent Shawn. We were given several options for coverage and pricing. We were able to choose the one we wanted, helped by explanation of each by Shawn. We are very pleased. This is the second time this month we have bought coverage from Trawick and will do so again when we travel.
Agent was very helpful and efficient.
RUSTY WAS SO HELPFUL . I GIVE HER A HANDS UP ... THANK YOU AND HAVE A BLESSED HOLIDAY.
The customer service, have a great service, Mark, kindly helped me with a situation.
Kathy was very efficient.
nice and quick help and quick quote
Having just bought it today and not traveling until Feb 2023, I can only write on the purchase experience. That went very well. I hope my trip goes that well and I don't even need the insurance.
Your website is relatively easy to use and to navigate to find the information. However, I did contact Kathy, your local representative in Fairhope for additional questions. She was very nice, and helpful.
Easy and efficient - thank you!
Simple and good value.
Easy to do online.
I just go online and put in my destination (although on a cruise I put in the first destination as it only allows you to do one place...OK???) and am usually doing a cruise. I have also purchased trip insurance for some all-inclusives I've been on as well. Very easy to do, choose the quote for the coverage you want, click accept and it's easy! Very affordable and piece of mind that you are covered.