Very good experience in chat, on the phone and with the website. Ashley helped me over the phone and was very pleasant and got me and my group what we needed.
Very good experience in chat, on the phone and with the website. Ashley helped me over the phone and was very pleasant and got me and my group what we needed.
It was a pleasure speaking to Javies (not sure I spelled her name correctly) but she answered all my questions and put me at ease with all my travel concerns. Will surely keep your company in mind for our next travel insurance needs.
This is the fourth time I have chosen Trawick for overseas insurance purposes. No problems at all.
Have bought several times but why do I have to load the same info each time?
Great. The only thing that disappointed me is that though I paid for the premium for the $200,000 accidental death and dismerberment, my insurance certificate comes with the $25000 limit as if I had not already paid the premium
Speedy and friendly
Will wait to see if I need to use the insurance before judging
Easy to purchase and get came through when I had a claim on a previous trip. Got my business for life!
the process is quick and simple
I've purchased before but have never required a claim (thank goodness! ) ... so I can't recommend your ease of submitting a claim.
The process over the phone was very good. Your on-line purchase is very confusing regarding starting/ending coverage and starting/ending plan....had no idea what I was buying or when i was actually covered. Had to call Customer Service...hopefully won't need to find out if I am covered...
I have used Trawick in the past, no complaints.
The Customer Service Rep, Cole, was amazing. He should get a pay raise.
easy to follow instructions.
Bought last year for coverage for our winter overage and was easy to complete the transaction. Have just purchased for a cruise to Alaska and very easy and quick to complete the application.
I had a wonderful representative who explained everything very clearly to me. She was very professional and knowledgable. I am pleased and will recommend your company.
I had purchased from Trawick International recently for another International trip I am taking and was satisfied with their pricing and what they offered after doing research of various companies. I haven't had a need to use the benefit so cannot speak to that.