Jesse Matas who sold me the policy was great.
Ashley was very helpful and very pleasant❣️
I tried to leave a rating of 5 after our phone conversation on the automated system but I’m not sure if it took my response because the automated question kept repeating the questions. My answer was a 5 for the 1-5 , 5 being good!
Tried to buy online but would not work, your agent via the phone was VERY helpful.
Good information...confirmation ended up in Junk folder...had to call for help. Very pleasant and helpful.
Wonderfully professional and compassionate during a difficult time in our lives. Very affordable.
Trawick Customer Service is always excellent
Website was easy to use
I had this policy for several years but let it lapse when I had no travel plans. Was having trouble finding the plan and your CS agent helped. Thank you.
No hassles, no fuss just a quick and efficient experience.
I like the website upgrade. It added a filter feature so that I could look at only policies with primary medical coverage. The compare feature is also extremely helpful. I used to have to do both by hand to review policies and see if there were changes since the last time(s) I purchased.
I just bought the travel insurance. I hope I will not use it.
Easy and fast to purchase it online.
Received the email confirmation immediately.
Thanks!
Simple and easy process.
The agent was very patient and helpful!!
The customer agent was very helpful. She answered a lot of questions and was very patient. I appreciate good customer service.
Very easy purchase from your web site.
Very easy process with ability to customise and great value!! I would highly recommend and will use for all my trips!
Quick & Easy Service was VERY helpful to complete.
Needed help from Customer Service. Your CSR was very helpful.