The customer agent was very helpful. She answered a lot of questions and was very patient. I appreciate good customer service.
The customer agent was very helpful. She answered a lot of questions and was very patient. I appreciate good customer service.
Very easy purchase from your web site.
Very easy process with ability to customise and great value!! I would highly recommend and will use for all my trips!
Quick & Easy Service was VERY helpful to complete.
Needed help from Customer Service. Your CSR was very helpful.
Reviewed the annual policies online and compared with annual policies of other companies. Find Trawick to be the best coverage for our needs. We travel frequently overseas for our tour company and need not only medical coverage with cancellation as well . Purchase online was easy and clear.
It was very easy to purchase the insurance online.
I reviewed the policy on the day I purchased it. I had a few questions which I emailed to Customer Service. My questions were answered in less than 24 hours, and the answers were to the point and clear.
Website is good, not great.
Recommend establishing an account prior to purchasing insurance.
All went well with your customer service people. Very helpful. Easy to buy. Covers our needs and competitive. Thanks
The representee was very easy to communicate with and knowledgeable. He answered all my questions and got me the policy I needed.
It was easy to find and easy to get one.
Very easy to get a quote,, used the Chat feature to verify coverage and increase amount, all went seamlessly.
Very easy to buy the policy online. Explanations are clear and the process is straightforward. This is the second time that I have insured with Trawick. Have not needed to claim, so cannot comment on what might happen/how the service would be if the need ever arose. SL, Montenegro
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The agent was great and very professional.
The agent who helped me was great! I am a Travel Agent and have used Trawick before and you are always professional and friendly on the phone. Thank you!
It was a great experiance and I will continue to use this company when I travel for insurance.
Was fast and simple. Was surprised, had the same coverage with Trawick last year, other than the original email showing my policy, never heard a word from Trawick. Would have thought you would reach out and try to sell to an existing customer.